How Can We Help?
Find answers, access guides, or reach out to our support team.
Frequently Asked Questions
Account & Access
How do I reset my password?
Click "Forgot Password" on the login page and enter your email. You'll receive a reset link within minutes.
Can I change my email address?
Contact [email protected] with your current and new email address, and we'll update it for you.
How do I upgrade my plan?
Log in and visit the Upgrade page from your dashboard. Select your desired plan and complete the purchase.
Billing & Refunds
What payment methods do you accept?
We accept all major credit cards and PayPal through our secure payment processor.
Is there a refund policy?
Yes! We offer a 60-day money-back guarantee. If you're not satisfied, email us for a full refund—no questions asked.
Are there any recurring charges?
No. All our plans are one-time purchases with lifetime access. No subscriptions or hidden fees.
Features & Tools
How does the AI Writing Assistant work?
Select a template, fill in your organization details, and our AI generates customized fundraising content in seconds. Available with PRO plans.
Can I save my work?
Yes! PRO users can save unlimited drafts. Starter users can save drafts from templates.
What's included in the Free Software Licenses module?
Step-by-step guides to get free software from Google, Microsoft, Salesforce, Adobe, and more—potentially worth $180,000+/year.
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